Spotlight – Sweet Dough Things
We are delighted Gbemi has chosen Blundens as their digital partner and we are looking forward to helping Sweet Dough Things reach new heights.
July 5, 2024
Customer Success
In the dynamic world of customer success, it takes a visionary leader to navigate the complex landscape of client satisfaction, retention and growth. Meet Manoj Sangany, a seasoned professional who recently assumed the role of Head of Customer Success at Blundens, bringing with him a wealth of experience and a passion for making a positive difference.
"Manoj has transformed the way Blundens serves its clients, setting new standards for excellence in customer success."
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About Manoj
Manoj’s journey to becoming the Head of Customer Success at Blundens is nothing short of inspiring. With a background in customer service spanning over two decades, Manoj has honed his skills in understanding the intricate needs of clients and businesses alike. He possesses a unique ability to bridge the gap between customer expectations and organisational goals, a quality that sets him apart in the field.
While Manoj’s professional achievements are impressive, his commitment to making a difference outside the corporate world is equally remarkable. Manoj is the founder of the Mindful Men’s Club, a charity organisation dedicated to improving the mental health and well-being of men. The club provides a safe space for men to openly discuss their challenges, offering support, resources and a sense of community.
Manoj Sangany’s leadership at Blundens isn’t just about achieving business objectives. He brings a unique blend of empathy, understanding and a genuine desire to see clients succeed. His approach to customer success isn’t solely about meeting quotas; it’s about building meaningful relationships, listening to client concerns and going the extra mile to ensure their satisfaction.
Since taking the reins as Head of Customer Success at Blundens, Manoj has already made significant strides. His team has consistently achieved high levels of client satisfaction and retention rates. By instilling a customer-centric culture within the organisation, Manoj has transformed the way Blundens serves its clients, setting new standards for excellence in customer success.
As Manoj continues his journey at the helm of Blundens’ Customer Success division, there’s no doubt that his passion, dedication, and innovative approach will continue to shape the industry. His ability to balance professional success with a commitment to giving back through the Mindful Men’s Club serves as a testament to his character and values.
Business Awards 2024
We are thrilled to share that our business was once again nominated for the prestigious Rapid Riser award. This recognition is a testament to the hard work, dedication, and continuous growth that our team has achieved over the past year.
July 4, 2024
London FSB Talks 2024
At The Engine Room in the heart of Battersea Power Station – a luxurious workspace where you can be compelled and inspired by one of the most prestigious locations in the world. A flagship workspace venue of IWG PLC held a fantastic FSB event covering AI’s impact on small business where our Founder led a presentation on AIs impact on small businesses.
May 2, 2024
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Game-Changing AI Transformation. Exceptional Results
Highly Recommended
I can't recommend these guys enough. I've collaborated on many projects with Gary and his team. Their delivery, cadence and knowledge are the best I've come across.
Mark Boulter
Liv Golf
Unparalleled
Gary's attention to detail is unparalleled. I've worked on multiple projects with the team, every time the outcome is outstanding and exactly to spec.
Alex Booth-Lowe
William Reed
Meaningful Value
It’s clear to see Blundens is modelled on a human-centred approach that delivers meaningful value. The project they delivered for me will absolutely do that.
Isaac Downes
Cadre-Connect
